The FINANCIAL -- The
Internal Revenue Service has awarded Accenture Federal Services a
10-year contract to redesign, develop and manage three IRS portals.
The work will consolidate the consumer-facing website, IRS.gov, the registered-user portal for tax preparers and the agency’s employee intranet. According to Accenture, the new infrastructure will make it easier to do business with the IRS by streamlining, updating and combining processes for ease of use.
Initial work will focus on design, infrastructure, architecture and operations of IRS.gov, one of the nation’s most trafficked websites with more than 2 billion page views each year. Work also includes content management, web search engine optimization, user analytics and site security.
“The IRS strategy has been to leverage resources wisely to create the greatest operational efficiencies and continue to deliver trusted online resources where taxpayers find what they need to effectively meet their tax responsibilities,” said Craig Cornelius, who leads Accenture’s federal civilian agency portfolio. “The changes to the portals will add new online capabilities and help to improve service options for American taxpayers.”
This contract award is the most recent win in a string of successful projects that highlight Accenture's work with the IRS, including payment processing and fee accounting. Accenture continues to assist with the IRS’ Return Preparer Registration program, providing a secure online registration and renewal process for tax preparers and filers.
Accenture’s federal business serves every cabinet-level department and 20 of the largest federal organizations. The U.S. federal portfolio spans across clients in civilian, defense, intelligence and public safety agencies.
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