The FINANCIAL -- Building on a successful alliance, N-able Technologies, the global leader in remote monitoring and management automation software for managed service providers and IT departments, and NTRglobal, a specialist in cloud-based help desk and ITSM delivery systems, today announced the integration of the NTR Cloud into the award-winning N-central RMM platform.

Through its cloud-based API, NTRglobal enables ISVs to seamlessly integrate its secure remote connectivity technology, according to NTRglobal. By leveraging this flexible interface, N-central now includes NTR Cloud unattended remote control functionality as part of its overall service offering.

Available now, the powerful remote desktop module allows support technicians to securely connect to and manage a wide range of remote devices in seconds. It is also proven to reduce support queues, optimize workflow and boost time to repair by 50 percent or more by enabling faster, more effective incident resolution.

N-able Technologies President and COO JP Jauvin agrees. "Integrating the NTR Cloud gives N-able’s partners the flexibility and confidence to address a client’s IT concerns or technical issues remotely without hesitation in a secure environment. We see its reliable, fast connectivity and ability to support the strictest regulatory environments as a true win for our customer base."

A webinar is scheduled for February 15 to highlight N-central’s remote desktop functionality. More information is available on the N-able website.

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