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Thursday, May 24, 2012
News Making Money

The rise of in-store mobile commerce

01/02/2012 02:53 (112 Day 23:22 minutes ago)

The FINANCIAL -- More than half of adult cell phone owners used their cell phones while they were in a store during the 2011 holiday season to seek help with purchasing decisions.

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According to new research by The Pew Research Center during a 30 day period before and after Christmas:
38% of cell owners used their phone to call a friend while they were in a store for advice about a purchase they were considering making, 24% of cell owners used their phone to look up reviews of a product online while they were in a store, 25% of adult cell owners used their phones to look up the price of a product online while they were in a store, to see if they could get a better price somewhere else.

Taken together, just over half (52%) of all adult cell owners used their phone for at least one of these three reasons over the holiday shopping season and one third (33%) used their phone specifically for online information while inside a physical store—either product reviews or pricing information.

 

 

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